On this website, the recipient is asked to log in with Facebook or using Spotify account login credentials (email address or username and password). To fix this problem, the recipient must supposedly log in to Spotify via a provided website link (a fake Spotify website). Scammers behind this phishing scam send emails claiming that Spotify could not bill the recipient due to a problem with the preferred payment method. Their main goal is to steal Spotify accounts.
In this particular case, scammers send emails disguised as messages from Spotify asking recipients to update their payment methods via a fake Spotify website. They attempt to trick people into providing sensitive information such as credit card details and passwords. Tip: Prepare a screenshot of your Spotify receipt or bank statement - we may need it for security (make sure it doesn’t show your full credit card number, expiration date, or 3-digit code).In most cases, cyber criminals/scammers behind phishing emails contact potential victims via email, text message or telephone. We can help secure and restore anything lost on your account. Get in touch and we’ll help to secure your account. Tip: Read more about how to protect your account. Your account’s security is most at risk by breaches on other services, so to prevent this from happening again it’s best to use a strong password that you don’t use on other services. You can now log back in to all your devices and reconnect any apps and services. If it’s your own Facebook, change your Facebook password before you reconnect it.
If there is one, click DISCONNECT FROM FACEBOOK to remove it. It’s best to select REMOVE ACCESS on all of them to ensure your account’s security (you can reconnect them later).Īlso, go to the Spotify desktop app's settings to review any connected Facebook accounts under Social. On your account page, go to Apps to review what’s connected to your account. Note: This can take up to 1 hour to take effect everywhere. Log in to your account page, scroll down, and select SIGN OUT EVERYWHERE. Tip: Check the security of your Facebook. Open your reset link in a private/incognito window, and choose a strong password you haven't used before.īe sure to also change the password for any service associated with your account, such as your email address, Facebook, or Apple. Just follow these steps to secure your account. Rest assured, your financial and security details are never compromised.
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